Documentation

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Search guides, troubleshooting steps, and setup tutorials for WA SmartFlow.

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Common topics
⚡ Quick Reference 🚀 Quick Install 🔑 Activate License 📊 Google Sheets Setup 🎯 Pixel Tracking 📧 Email & SMTP 🕒 Timestamp Fix ⬆️ How to Update 🎫 Submit Ticket
Quick reference — v2.13.3

Everything below expands right here — settings, shortcodes, and gotchas at a glance. Need a full walkthrough? Each card links to a detailed guide.

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🚀
Getting Started
Install the plugin, connect your WhatsApp number, and go live in minutes.
Installing WA SmartFlow (Lite) Upgrading to Pro Choosing a mode: Button vs Form Adding multiple WhatsApp numbers
👋
Welcome Popup
An automatic popup that greets new visitors — by delay, scroll depth, or exit intent.
Setting the Trigger: delay, scroll, exit-intent Visibility — device & page scope Button Action — open WhatsApp or a URL Popup doesn't appear — troubleshooting
🛒
WooCommerce
Order via WhatsApp buttons on product, cart & thank-you pages, plus Catalog Mode.
Order via WhatsApp — product page button Cart button & WhatsApp-only checkout Catalog Mode (hide Add to Cart / prices) Per-touchpoint Pixel Events
🏬
WA Store
A popup sales flow — product list, quantities, payment method, and an instant invoice.
Setting up products & payment methods [wasf_store] shortcode — button & catalog QRIS / bank transfer / COD Store button not opening a popup?
🎯
Pixel & Conversion Tracking
Connect Meta Pixel, TikTok Pixel, Google Ads — and fire the right event on every lead.
Setting up Meta Pixel + Lead event TikTok Pixel SubmitForm event Google Ads conversion tracking (AW-xxx) GTM vs direct pixel — which to use?
📧
Email & Built-in SMTP
Admin notifications and auto-reply emails to leads — now with reliable delivery built in.
Built-in SMTP setup (no extra plugin) Using Gmail App Password as SMTP Setting up Auto-Reply templates Why is another SMTP plugin taking over?
📊
Google Sheets Integration
Auto-send every lead to a Google Spreadsheet via Apps Script.
First-time setup: GAS + spreadsheet Fixing wrong timestamp / timezone Adding or reordering columns Re-deploying after column changes
⬆️
Updates & License
Keep the plugin current and manage your Pro license across sites.
Activating your Pro license One-click updates from the dashboard Moving license to a new domain Starter vs Pro vs Agency — what's included
🔧
Troubleshooting
Common issues and quick fixes — most resolve with a cache clear.
WhatsApp button not showing on page Form popup doesn't open Welcome Popup doesn't appear Activity Log shows no data

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👋 Welcome Popup 📋 Form Popup 📊 Analytics 📈 Google Sheets 🎯 Pixel Tracking 🏬 WA Store 📧 Built-in SMTP 🤝 Lead Connectors
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